Privacy Policy

Maze-M Ltd acts as the data controller responsible for personal data processed through ZLiX.

1. Information We Collect

Personal Data Provided by Users

• name or display name
• email address
• account credentials
• uploaded videos and related metadata

Automatically Collected Data

• device identifiers
• app usage data
• performance logs
• crash reports
• diagnostic information

Optional Data

• location data (only if enabled by the user at device level)

2. Third-Party Services

ZLiX uses trusted third-party service providers to operate the app, including:

• Supabase (authentication, account management, and database services)
• Cloudflare Stream (secure video storage and playback)
• Brevo SMTP (transactional email communication)
• Oracle Cloud Infrastructure (hosting and application infrastructure)

These providers may process technical data strictly necessary for service functionality and are contractually required to comply with applicable data protection laws, including GDPR.

3. Automated Processing & Analytics

ZLiX may use automated systems to:

• analyze submitted training data
• generate structured feedback
• improve system performance
• evaluate usage trends

Automated processing is used solely to support app functionality and user experience.

4. How We Use Personal Data

Personal data is processed to:

• provide and maintain ZLiX services
• manage user accounts
• assess uploaded content
• send service-related communications
• improve performance and reliability
• comply with legal obligations

We do not sell personal data.

5. Data Sharing

Data is shared only with service providers strictly required to operate ZLiX. All partners are bound by confidentiality and data protection obligations.

6. Data Retention

Personal data is retained only as long as necessary to:

• provide services
• meet legal obligations
• maintain security
• resolve disputes

Users may request deletion of their data at any time.

7. Data Security

We apply reasonable technical and organizational safeguards including:

• encrypted data transmission
• access controls
• secure infrastructure
• monitoring against unauthorized access

No system is completely secure, but appropriate safeguards are in place.

8. GDPR Rights

Users located in the European Union have the right to:

• access personal data
• correct inaccurate data
• request deletion
• withdraw consent
• object to processing
• request data portability

Requests may be sent to: [email protected]

9. Children’s Privacy

ZLiX does not knowingly collect personal data from children without required parental consent.

10. Contact

For privacy-related inquiries, contact: [email protected]